Send the product name, SKU of the OEM and product code (Product ID stored at the merchant's end)to firstname.lastname@example.org. When you receive a confirmation on the configuration of the product, you need to perform a transaction and post the product code in parameter 'ppc_Product_Code'.
Send a mail to email@example.com, Once the team confirms on configuration, you can go ahead and verify the same by performing a transaction. Do remember that you have posted 'ppc_PayModeOnLandingPage' parameter with values 4.
A process wherein merchant can install their Native app on Pine Labs Smartpos to trigger the transaction request as per integration guide for card swiping and printing programmatically and close their bill after successful transaction.
You can upload the APP via the USB cable or Bluetooth on the test device directly. Once you test out the payment's integrations, the APP needs to be routed through the PAX store via Pine Labs self-serve link for live deployments. The APP will be checked for code compliance and security before the same moves to PAX store.
Mock-up/debug device is a testing device from Pinelabs. Pine Labs business team will provide the MOCK-UP/Debug device for testing and development. So that, 3rd Party app can install and test. Please ask your sales SPOC to raise a request for the same.
Following minimum requirements should be ensured for all existing or new Third party service providers:
Due diligence should be performed on vendor financial stability before an agreement is entered with Third party service provider. Pine Labs and Third party may enter in escrow agreement in case of any issues
Non-disclosure agreement (NDA) to be executed between Pine Labs and Third-party service provider
Pine Labs defined NDA shall be executed with Third party service provider but not limited to liabilities, security and confidentiality requirements C. Application Security Assessment document:
Application Secure Code Review Report: Application secure code review report shall be obtained from vendor which would have been tested against OWASP and SANS and the same shall be shared with Information Security group before testing
Application Pentest Report: Application penetration testing report and assessment report should be obtained from Third party service provider which is tested against OWASP & SANS requirement. The same shall be shared with Information Security group before testing
Following technical controls should be evaluated by Business such as:
Application interface authentication
Data masking techniques
Rest full API's
Security Assessment Ownership and Requisite Security assessment on Third party application will be under ownership of Pine Labs information Merchant will maintain their APP security report.
Your Billing APP should be compatible to Android version 5.1 & above which is supported on Pinelabs PAX terminal. In case the Android version is updated at our end for the terminals, you may require your APP to be updated to the same version in order to be compatible with such version. Such changes will be communicated to you well in advance by our team.
Your Billing APP can run in background on Plutus Smart terminal to check the latest version available on your server. Whenever the Merchant turns on the device with Internet connectivity, the same gets updated.
You will be provided with the Test terminal as a part of the Integration starter kit along with the Integration guide having details of different API's. You may upload your Billing APP integrated with our Payment API's to start testing the End to End flows.
Yes, the Plutus Smart device supports external hardware connectivity both through the wired attachment and via Bluetooth connectivity. You can connect an external scanner and via an additional attachment with device provided by Pine Labs basis the requirement. However, you would require to call our API to access the same. API for the same is provided in the Billing Integration guide shared by our team.
No. Billing APP cannot directly access the NFC hardware of the device. As per compliance, only the Plutus payments APP can access the NFC hardware. However, you can accept your closed loop card on the device if the same has been developed in the Payments APP by Pine Labs team. The development is taken up on case to case basis with a fixed TAT.
If your Billing APP works on an unsecured Intranet offline, the same can be connected directly using device WIFI. In case, there is an additional firewall which requires authentication on client's browser, the same will not work as the device does not allow any browser app.
API integrations happen at your end. Our tech team support is available for troubleshooting any issues which may come at the time of integration. You can reach out to your sales SPOC or write us at firstname.lastname@example.org
No, Google Play services won't work on the terminal. Hence, services like Google analytics, Firebase, app notifications won't work. Also, automatic update of billing app would only work via Pine Labs App Store after signing of the app by Pine Labs security team.
On ePOS app installation, new merchant need to onboard on ePOS app through their mobile number and verify the details during the sign up process. An onboarded merchant can add the multiple users/clients. Although this step is not requirted to start developing your app using ePOS simulator app. This app is hosted in Git Hub. Refer to ePos under API section for details
Pine Labs' Plural Checkout for Mobile SDK facilitates enhanced mobile payments experience for end user in mobile app eco-system. It helps to build best in market mobile-based payment systems. It enhances the payment experience and boosts the success rate with features like Auto-OTP processing, Showing correct keypad for required input, Auto-zoom and Auto-scroll, Remember Net banking User ID, Auto-manual reload when page load fails etc.
Pine Labs' Plural XT is a system that facilitates the integration with a number of online payment gateways. It provides an umbrella type relationship with payment gateways and promises its merchant the intelligent dynamic routing, deeper analytics, unified dashboard, simpler integration process.
No. You need to integrate with Pine Labs' Plural XT. It is a one-time activity. After that, you just need to use your credentials (MID, Secret Key etc.) which possess from the payment gateways. You can configure these payment gateways from the dashboard of Pine Labs' Plural XT and enter the credentials on the gateway configuration page. You can follow this process to add any payment gateway supported by Pine Labs' Plural XT.